COD Confirmation and COD to online conversion flow live for merchants on Unicommerce
tag is added to Shopify, the order is verified on Unicommerce
Not covered currently:
Address update
Returns flows
Prerequisite
sync all orders from Shopify to Unicommerce in “Pending verification” state
ensure cancellation on Unicommerce also cancels order on Shopify
Add Razorpay, Unicommerce credentials on BIK
Razorpay needed for COD to prepaid conversion
In Action
On BIK WhatsApp
Customer confirms order on chat
Customer confirms order on chat
Customer pays online with a discount
Customer pays online with a discount
Customer is informed of their new orderID
Customer is informed of their new orderID
Customer cancels order on chat
Customer cancels order on chat
On Unicommerce
Verify order on Unicommerce
Verify order on Unicommerce
Order is cancelled on Unicommerce
Order is cancelled on Unicommerce
New order gets synced as paid and verified
New order gets synced as paid and verified
Cancel order on Unicommerce
Cancel order on Unicommerce
On Shopify
Add tag to Shopify
Add tag to Shopify
Original order is cancelled via Unicommerce with the tag “converted to Paid”
Original order is cancelled via Unicommerce with the tag “converted to Paid”
Duplicate order is placed on Shopify with the tag “Converted from COD”
Duplicate order is placed on Shopify with the tag “Converted from COD”
Order gets cancelled on Shopify via Unicommerce
Add tag to Shopify “cancelled on BIK chat”
How can I connect Unicommerce to BIK?
Go to BIK integrations page
Go to the Unicommerce app
Add the admin email ID, password and domain
