We listen to both fulfilment updates and shipment updates sent via Shopify.
What are fulfilment updates ?
There are usually sent before a parcel is shipped. Shopify provides these fulfilment updates
cancelled
error
failure
open
pending
success
What are shipment updates ?
These start after the parcel is shipped. Shopify provides these shipping updates
attempted_delivery
confirmed
delivered
failure
in_transit
label_printed
label_purchased
out_for_delivery
picked_up
ready_for_pickup
Some delivery partners send both fulfilment updates and shipment updates. Some would only send partial updates from the above list
Types of shipping events which BIK pushes
For all the shipment events, we log an
Line Item Shippingevent whenever we receive an update from shopifySometimes we receive awb information from the partner but the shipment_status is null in that case we log the event.
We push an
Product Deliveredevent when a particular product has been shipped.We push an
Order Deliveredevent when all the products inside an order have been shipped.
FAQs
I am not getting all the updates
I am not getting all the updates
You can contact your shipping partner to understand what kind of updates they push to shopify
Direct integration with Vamaship / Uni-commerce / Shiprocket / Aftership
Direct integration with Vamaship / Uni-commerce / Shiprocket / Aftership
If you don’t want the shipment updates to follow through shopify and are looking for a direct integration with your shipping aggregator like uni commerce or vama ship you can contact our support team to guide on how to integrate.