We’re excited to introduce Custom Fields support in lead-collecting widgets! You can now tailor your lead capture experience by choosing the exact information you want to collect from your customers.
What’s New?
You can now add any Custom Fields you've created in your BIK Dashboard → Settings → Custom Fields directly into widgets like:
Price Drop Notifier
Back in Stock Notifier
Direct Reward Popup
Spin the Wheel Popup
Lead Generator
Scratch the Card
Types of Fields Supported:
You can configure up to 3 total fields in any widget (mandatory + optional combined). These include:
Standard Fields (System-defined)
Phone Number (WhatsApp)
Phone Number (SMS)
Email ID
Custom Fields (User-defined via Settings)
Single Line
Multi Line
Number
Date
Date Time
Checkbox
Dropdown
Multi-select Dropdown
⚠️ At least one Standard Mandatory Field must be selected.
How to Add Custom Fields to Widgets:
Go to the widget you want to configure (e.g. Spin the Wheel).
Navigate to the Lead Collection tab.
Under “Select mandatory fields to collect leads”, choose at least one Standard Field.
Optionally, you can add up to 2 more fields (Custom or Standard) under:
Mandatory Fields: Customer must fill these to submit the form.
Optional Fields: These are visible but not required.
The selected fields will be shown in the popup.
Once the user submits the popup, their custom field data gets saved under Customer → Custom Fields details in the dashboard.
Important Notes:
You can only select a maximum of 3 fields per widget (combining both mandatory and optional).
If a custom field used in a popup is deactivated or edited, the associated popup will be deactivated automatically. You’ll need to reconfigure it.
These fields are stored per customer and can be viewed/used in further automation or analysis.
Frequently Asked Questions (FAQ):
1. Where do I create custom fields?
Custom fields can be created from the BIK Dashboard → Settings → Custom Fields. Once created, they can be used in any supported widget.
2. Which widgets support custom fields?
Custom fields are supported in the following widgets: Price Drop Notifier, Back in Stock Notifier, Direct Reward Popup, Spin the Wheel Popup, Lead Generator, and Scratch the Card.
3. What’s the maximum number of fields I can add in a widget?
You can configure a maximum of 3 fields in any widget, including both mandatory and optional fields.
4. Is it mandatory to include standard fields?
Yes. At least one standard mandatory field (Phone Number – WhatsApp/SMS or Email ID) must be selected in every widget configuration.
5. What happens if a custom field used in a widget is deactivated or modified?
If a custom field used in a widget is edited or deactivated, the associated widget popup will be automatically deactivated. You’ll need to reconfigure and republish the widget.
6. Where is the user-submitted custom field data stored?
All submitted data is saved under the respective customer's profile under the Custom Fields section.
7. Can I use the same custom field across multiple widgets?
Yes. Once a custom field is created, it can be reused across any of the supported widgets.
8. Can I rearrange the order of fields shown in the popup?
The field order is based on the sequence in which they are added—mandatory fields appear first, followed by optional ones.
For further assistance or to raise feature requests related to Custom Fields in Widgets, please contact [email protected]