Below are the prerequisites to ensure a smooth onboarding experience -
New WA number - The number should not be connected to any existing WA account and should be active to receive the OTP.
Existing WA number - The 2FA should be disabled from the previous provider.
Facebook Business Manager - Admin access is required to integrate with BIK.
Shopify access - Admin access is required to the Shopify dashboard.
Instagram Account - Admin access is required to the IG business account.
If integrating (Razorpay) payment gateway, Admin access is required for the same.
If integrating (Email), Admin access for the domain provider like {Godaddy, Hostgator, Bluehost}
FAQs
1) What happens if I don’t meet one of the prerequisites?
Missing any prerequisites may delay the onboarding process or cause integration issues. Please ensure all requirements are met beforehand.
2) Can I complete onboarding without some of the integrations?
Yes, you can skip optional integrations like Razorpay or email for now, but you will need the required access when you decide to add them later.
3) Why do I need admin access to my Instagram Business account?
Admin access ensures smooth connection and management of your Instagram Business account with BIK.
For further assistance or to raise feature requests related to Prerequisites for Onboarding on BIK, please contact [email protected].