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Connecting Messaging Channels, Shopify, FB Catalog etc

BIK Onboarding

Campaigns

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Helpdesk

Lead Gen. Widgets, Chat Widgets & Growth Tools

Pop Ups & Growth Tools

Journey Builder, COD Confirmation, Abandoned Cart etc 

Journeys and Automation

CTWA (Click-through-whatsapp-ads)

Analytics Dashboard, Revenue Attribution & Reports

Analytics

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Team & staff, Assignment Logic, Quick Replies etc

Settings

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Miscellaneous FAQs

BIK AI

Segmentation is the process of grouping users into distinct cohorts based on shared attributes or behaviors to enable precise targeting. It improves relevance, engagement, and overall campaign performance by delivering the right message to the right audience.

Segmentation

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